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      • Intrigue® 36
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BTU Calculator

Knowing the amount of energy, measured in BTU’s, is necessary to keep your home comfortable in the both heating and cooling seasons. There are several online resources with estimated BTU calculators. For your convenience, your WE LOVE FIRE expert has provided three tools for your consideration. The first two are merely “rules of thumb” that are often handy during our conversations with customers. The third BTU calculator is the best there is for fireplaces, stoves and inserts. It’s been developed by fireplace industry experts.

Get support

Technical Support and Customer Service is provided by the Local Authorized Ambiance®. Dealer. Being the closest to you, they will be able to provide the assistance and the support you need with your Ambiance® Fireplace.

Useful Information

We have gathered together information and articles from industry professionals in one place for your viewing. Here you will find How To’s, DIY Information, Maintenance Tips, Comparisons of Products and Fuel Types and in some cases Tips for purchasing new products.

Owners Manuals

Here you will find downloadable PDF copies of the owners manuals for Ambiance® products.

Warranty

Ambiance Fireplaces and Grills are covered by a Limited Lifetime Warranty. This warranty is supported by the best dealer network in North America. Specific parts covered by the Lifetime Warranty may include the combustion chamber heat exchanger, gas burner, and the logs and glass against thermal breakage. Wearable components such as blowers, gas valves, lights, remote controls, etc. are warranted for the first year. During the first year, the warranty provides a labor allowance for authorized Ambiance dealers only.

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Ambiance Fireplaces and Grills