Warranty - Ambiance Fireplaces and Grills

Ambiance Fireplaces and Grills are covered by a Limited Lifetime Warranty. This warranty is supported by the best dealer network in North America. Specific parts covered by the Lifetime Warranty may include the combustion chamber heat exchanger, gas burner, and the logs and glass against thermal breakage. Wearable components such as blowers, gas valves, lights, remote controls, etc. are warranted for the first year. During the first year, the warranty provides a labor allowance for authorized Ambiance dealers only.

To find out more about our Warranty, you may download the Warranty Information file or ask your authorized Ambiance dealer.

BE SURE TO REGISTER YOUR WARRANTY WITHIN 30 DAYS OF YOUR PURCHASE.

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Warranty registration form

Customer's information
First name*
Last name*
Address*
Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Telephone
Email*
Date purchased*
Date Format: MM slash DD slash YYYY
Model number*
Were you satisfied of your dealer?
- YES
- NO
Are you satisfied with your fireplace?*
- YES
- NO
Serial Number*
Dealer where purchased*
Further information
To help us to do a better job of understanding the needs and expectations of our customers, we would appreciate your answers to the following questions. This information is NOT used outside our company and is strictly confidential.
Is this fireplace for a new construction or a remodeling project?
Where is your fireplace installed?
Why did you choose this fireplace versus other brands?
Who was the primary decision maker for this purchase?
Which best describes your home?
Would you recommend this fireplace to your best friend?
0 being Absolutely Not, 5 being neutral and 10 being Absolutely Yes

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Warranty registration form

Customer's information

Further information